1. What We Store
This page lists every cookie and every piece of browser storage that BotWright writes on your device. It is a complete list, not a sample — if something is not on it, we do not set it.
Under the ePrivacy Directive, storage that is strictly necessary to deliver a service you asked for does not require consent. Everything else does, and must be off until you turn it on. We have organised the table below along exactly that line.
2. Full Inventory
| Name | Type | Category | Purpose | Retention |
|---|---|---|---|---|
| sb-<project>-auth-token | cookie | Strictly necessary | Ține sesiunea de autentificare. Fără el, fiecare navigare ar cere login din nou.Set by: Supabase (noi) | Durata sesiunii, reîmprospătat automat; șters la logout. |
| impersonated_workspace_id | cookie | Strictly necessary | Marchează workspace-ul de client în care lucrează un proprietar de agenție. httpOnly; valoarea e verificată pe server la fiecare cerere.Set by: BotWright | Până la ieșirea din contul clientului sau până la logout. |
| bw_cookie_consent | localStorage | Strictly necessary | Reține alegerea ta din bannerul de cookie-uri, ca să nu te mai întrebăm.Set by: BotWright | 12 luni. |
| bw_session | localStorage | Functional | Identificator anonim generat aleator, pe site-ul care a instalat widgetul de chat. Leagă mesajele tale de aceeași conversație. Nu conține date personale și nu te urmărește între site-uri.Set by: BotWright (widget) | Până golești datele site-ului. |
| Cookie-uri Meta (c_user, xs, fr) | cookie | Third-party | Puse de SDK-ul Facebook, încărcat DOAR pe paginile de integrare din contul tău, atunci când pornești conectarea unei pagini de Facebook / WhatsApp. Nu se încarcă pe site-ul public.Set by: Meta Platforms Ireland Ltd. | Stabilită de Meta — vezi politica lor de cookie-uri. |
3. What We Do Not Do
Stated plainly, because most cookie policies bury it:
- We run no analytics product — no Google Analytics, Plausible, Hotjar, Clarity or similar.
- We run no advertising or conversion pixel — no Meta Pixel, no Google Ads tag.
- We do no cross-site tracking and build no advertising profiles.
- We do not sell or share personal data with data brokers or ad networks.
The one third party that can write to your browser is Meta, and only inside your own account, on the integrations screen, at the moment you start connecting a Facebook, Instagram or WhatsApp page. It never loads on the public website.
4. Your Choices
You can change your decision at any time — it is stored locally and we re-ask every 12 months regardless.
You can also clear or block storage from your browser settings. Blocking strictly necessary items will sign you out and keep you signed out; that is a limitation of how sessions work, not a penalty we apply.
5. Contact
Questions about anything on this page:
Ravata Store SRLBucharest, Romania
Email: contact@botwright.io
Privacy & data requests: privacy@botwright.io
Consumer dispute resolution: ANPC — SAL · ANPC — SOL